Last updated: August 2026
Our privacy commitment
Access Industries for the Disabled Limited is committed to ensuring the privacy of the personal information you provide to us.
All personal information we collect and hold will be protected in accordance with privacy legislation and the Australian Privacy Principles.
What personal information do we collect?
We are a registered charity providing direct employment, training, and support to people with disabilities through supported employment and other services. We conduct fundraising appeals and provide vocational education and training.
We collect personal information about employees, prospective employees, participants, supporters and other individuals who interact with us. This may include sensitive information where reasonably necessary for our activities.
How do we collect personal information?
We usually collect personal information directly from you, including through forms, phone calls and interviews.
We may also collect information from third parties, such as previous employers, parents or guardians, authorised representatives, government agencies and public sources, where permitted by law.
Why do we collect personal information?
We collect personal information where reasonably necessary to conduct our operations, provide our services, meet our charitable objectives, undertake fundraising and training activities, manage our systems and finances and comply with the law.
AI and automated decision-making
We may use artificial intelligence (AI) and other automated technologies to support the operation and improvement of our services. Where such technologies process personal information, we will take reasonable steps to ensure their use is consistent with our privacy obligations and other regulatory obligations such as those imposed on us as an NDIS provider.
We may also use technology to assist with our operations and decision-making. Where personal information is used by automated systems to make, or substantially assist in making, decisions that could significantly affect an individual’s rights or interests, we will provide information about this in accordance with applicable privacy laws.
Social media
We may collect personal information when you interact with us through social media and use it to communicate with you, respond to enquiries and promote our activities and services. Social media platforms may also collect and handle your information in accordance with their own privacy policies.
Website and cookies
When you visit our website, we may collect information about your use of the website through cookies and similar technologies. This may include your IP address, browser and device information, the pages you visit, the date and time of your visit and how you arrived at our website.
We use this information to operate, analyse and improve our website and understand how visitors use it.
How do we protect your personal information?
We take reasonable technical and organisational measures to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. These measures may include access controls, secure systems, encryption and other information security measures.
Where we no longer require personal information, we take reasonable steps to destroy or de-identify it, subject to any legal requirements to retain it.
Who do we disclose personal information to?
We may disclose your personal information to third parties where reasonably necessary for our activities, including service providers, professional advisers, payment providers, government agencies and regulators, or where required or permitted by law.
We may use your information for fundraising or promotional purposes where permitted by law. You can opt out of direct marketing at any time.
Some service providers may be located or process information overseas. We will handle any overseas disclosures in accordance with applicable privacy laws and our obligations as an NDIS provider.
How can you access or correct your information?
You can contact us to request access to, or correction of, personal information we hold about you, or to opt out of fundraising communications. We may require proof of identity before acting on your request.
If you have a question or complaint about how we handle your personal information, please contact us and we will respond within a reasonable time.
Contact details
The Privacy Officer
Access Industries for the Disabled Limited
PO Box 383
Seven Hills NSW 2147
Email: privacyofficer@accessindustries.com.au
Access Industries for the Disabled Limited, ABN 84 001 797 511