
We specialise in:
Access Industries has been manufacturing quality timber pallets in Newcastle since 1970. Our Hamilton facility produces standard and custom hardwood and softwood pallets for businesses across the Hunter Valley, Central Coast, and greater NSW. Standard domestic or international type of pallets can be made to size for any specialist application.
As one of Newcastle’s leading wooden pallet suppliers, we manufacture many different pallet types and sizes. Timber pallets can be heat-treated on-site to meet ISPM-15 export requirements, making us a trusted partner for businesses shipping goods internationally. From mining and rail to wholesale and agricultural sectors, our pallets support supply chains across diverse industries.
What sets Access Industries apart is our social mission. Every pallet purchase supports meaningful employment for people with disability through our NDIS supported employment program. When you choose Access Industries, you’re not just getting quality timber products – you’re contributing to a more inclusive workforce in the Newcastle community. Learn more about our story.
Our Products

Timber pallets, hardwood or softwood
Our custom timber pallets are built to your exact specifications using quality hardwood or softwood. All pallets can be heat-treated to ISPM-15 standards.
- Hardwood or Softwood
- Standard or Custom
- Heat-treated to ISPM-15 standards

Timber crates, hardwood or softwood
Our crates feature solid or slatted construction in hardwood or pine, with options for hinged lids, removable tops, and custom branding. Small orders welcome – we’re happy to produce one-off custom crates or ongoing production runs.
- Hardwood or Softwood
- Custom Solid of Slatted
- Heat-treated to ISPM-15 standard (ISPM-15 must be consistent across site)
- Custom branding available on request

Timber dunnage
Timber dunnage provides essential load separation and protection during transport and storage. Our dunnage is available in hardwood for heavy-duty applications or softwood for lighter loads.
We supply dunnage for shipping containers, rail freight, warehouse racking, and construction sites throughout Newcastle and the Hunter region.
- Hardwood or Softwood
- Custom Solid or Trenched
- Heat-treated to ISPM-15 standard
We supply dunnage for shipping containers, rail freight, warehouse racking, and construction sites throughout Newcastle and the Hunter region. Order any quantity from small packs to full truck loads with delivery across NSW.

Timber spools
We supply spools to electrical contractors, telecommunications companies, and industrial suppliers across NSW. Each spool is precision-built to ensure smooth unwinding and reliable storage.
- Hardwood or Softwood
- Heat-treated to ISPM-15 standard
- Custom branding available on request
We supply spools to electrical contractors, telecommunications companies, and industrial suppliers across NSW. Each spool is precision-built to ensure smooth unwinding and reliable storage.
About our custom timber pallets and dunnage.
Our high-performing Newcastle site operates under the strictest controls of the following Quality Management Systems (link to business operations)
- ISO 9001 Certifications
- ISPM-15 Standard
- Australian Wood Packaging Certificate Scheme
Access Industries’ timber products Newcastle is just one of our businesses that provide jobs for people with disability through Access Industries Supported Employment. We also operate packing and packaging services, commercial linen services, and industrial sewing across our Sydney, Newcastle, and Lithgow sites.
For more about our range of timber pallet options, including custom pallets, view our guide to selecting the right timber pallet here.
- Packing solutions provides services and meaningful employment for people with different abilities who need significant support and would otherwise not be able to work. The employees here can provide several services including packing, packaging, sorting, labelling, bagging/leaflet expo bag, or letterbox type product, as well as door draughts and some sewing products.
- Timber spools provides services and meaningful employment for people with a higher level of functional capacity manufacturing timber spools, and other timber products in Newcastle. Employees in this area use some equipment and hand tools in preparing the timber for assembly with the use of jigs. This area comprises a casual workforce to complement the supported workforce in ensuring the business meets our customer requirements in a timely manner.
- Timber pallets, dunnage and crates provides services and meaningful employment for people with different abilities in an open employment type environment. This business unit offers the opportunity to manufacture a wide range of standard or custom timber products from standard pallets, custom made pallets of any size, including pallets with sides, crates and lids, blocks, chocks, dunnage in hardwood or pine and if required heat treated and approved to display the internationally recognised ISMP15 certification mark.

